Policies

Policies

POTTERY
EACH PIECE IS AN ORIGINAL HANDMADE ARTWORK.  NO TWO PIECES ARE EXACTLY ALIKE:  LIKEWISE, THE KILNS FIRING PROCESS MAY PRODUCE SLIGHT VARIATIONS IN SIZE AND COLOR.
ALL PIECES ARE FOOD AND DISHWASHER SAFE UNLESS NOTED AS DECORATIVE.

PRIVACY
Personal information you provide to us will only be used for processing your order. Georgie Handbuilt Pottery will not sell or provide any information about you to any third party.

SHIPPING
Prices are based retail purchases shipped within the continuous United States.

Shipping To The Trade and all other destinations will be a additional charge.

CLAIMS
ANY DAMAGE MUST BE REPORTED IMMEDIATELY UPON OF DELIVERY OF SHIPMENT.  PLEASE OPEN YOUR CARTONS UPON RECIEPT.  IN CASE OF DAMAGE, RETAIN THE ITEM ALONG WITH ALL PACKING MATERIAL AND THE ORIGINAL CARTON.  WITHOUT THESE, A CLAIM ACTION OR ITEM REPLACEMENT IS NOT POSSABLE.

CALL GEORGIE HANDBUILT POTTERY TO REPORT THE DAMAGE AND PROVIDE US WITH THE UPS TRACKING NUMBER OF THE DAMAGED CARTON. WE WILL THEN CONTACT UPS FOR A PICKUP OF THE DAMAGED ITEM AT YOUR LOCATION.

IF THE ABOVE INSTRUCTIONS ARE COMPLIED WITH, YOUR ITEM WILL BE REPLACED IN 4-6 WEEKS OR SOONER

RETURNS
All pottery is non-returnable. With exception of shipping damage.

SECURITY
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